Shipping + Returns

UE RETURN POLICY:

We hope you LOVE your new items, BUT if for some reason something doesn't work out, please see the following guidelines:

  • all returns will be GIVEN STORE CREDIT only
  • Returns must be postmarked within 14 days of purchase
  • item must have original tags attached
  • item must be returned unworn/unwashed
  • FINAL SALE on clearance items
  • FINAL SALE on any item with 40% off or more sale
Original shipping fees are non-refundable and return shipping is the responsibility of the customer.

 

SHIPPING:

We are currently offering FREE shipping to all US residents [yay!!]

International customers:  $9.95 flat rate shipping

we ship most packages via USPS within 2-3 business days.  if you need your items by a certain date - please drop us a message....either via email [eryn@shopurbanescape.com] or in the little notes box as you check out.